Returns & Exchanges

We want you to love your piece.

Change-of-Mind

• Return requests are accepted within 14 days of delivery on non-custom items in original condition and packaging.
• You’re responsible for return shipping; we recommend an insured, trackable service.
• Once received and inspected, we’ll refund to your original payment method (shipping is non-refundable).

Custom & Made-to-Order

Custom pieces are final sale, but we’ll work with you pre-dispatch (including sharing approval photos) to ensure you’re happy.

Arrived Damaged or Faulty

Contact us within 48 hours with photos of the packaging and item. We’ll arrange a replacement or refund as appropriate.